Our customers
Clicktools is used by over 500 organizations of all shapes and sizes across many industries. Some of our more well known customers include American Express, Cisco, O2, New York Times, TransUnion, Quark and Wells Fargo. You can read some of our customers' stories here.
Nuala Ryan, Senior Director Feasibility and Site Evaluation, ICON PLC
"We get our survey results back so much faster now. Clicktools has seriously increased our overall efficiency."
Gary Hull, Proposition Design Manager, Barclays Corporate
"The #1 benefit of Clicktools has to be the scale of client feedback and interviewing that it allows us to achieve. We have surveyed our entire client base across the course of the year, achieving approximately 25% response rates."
Marilyn Otto, Pitney Bowes Business Insight
"The entire PBBI organization is now in a proactive versus reactive mode. Everyone is thinking about the customer first. Clicktools helped us create an overall cultural shift when it comes to customer experience."
Debbie Hughes, Service Improvement Manager, Business Design, Yorkshire Building Society
“We were able to publish a communication to our employees based on their survey feedback saying `This is what you told us, and this is what we're doing about it´, and it really helped to increase morale having our staff know we were actually listening to them.”
Danelle Lockwood, Sales Business Analyst, Carlson Hotels
“Clicktools has become the tool we use to automate multiple processes every day, all year long.”
Buyer, Fortune 500 organization.
"When you save your organization $350,000 year over year it’s hard not to be impressed.”
Larry Hall, CRM Manager, Cars.com
“We were astounded at the speed in which Clicktools was deployed and the ease of which we could customise it. The ROI was immediate.”
Nancy Elliott, CRM Manager, Amicas
“Clicktools was the only solution that enabled us to work with our Salesforce.com customizations”
Darrell DeVeaux, President and CEO, Health Detail
"Using Clicktools helped us increase profitability by $50k in 2 years!
Raj Bansal, Global CRM, Standard & Poors.
"The unique feature that makes Clicktools our product of choice is its seamless integration with SalesForce. I am very happy with Clicktools and will definitely recommend adoption throughout S&P in the future.”